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Why Dual Pricing is the New Cash Discount in 2024: A Simple Guide for Merchants

Updated: Jan 4



Introduction: The aftermath of COVID-19 has transformed the way businesses operate, especially impacting traditional cash transactions. With the decline of cash usage and the surge in digital payments, merchants face increased financial strain from processing costs. This blog explores the shift from cash discounting to the innovative Dual Pricing model, offering merchants a comprehensive guide.

Cash Discount, Surcharge, Dual Pricing, what’s the difference?

Cash discounting displays the same price for cash and card payments then removes a small percentage to give a cash discount.  Surcharging charges the same price for cash and card then adds a percentage to the credit card price.  





Understanding the Shift: Cash discounting, once a go-to strategy, is being swiftly replaced by Dual Pricing. This new approach integrates the benefits of cash discounting while adhering more closely to card provider regulations. It eliminates confusion by clearly displaying separate cash and card prices at the forefront of the transaction, setting it apart from cash discounting and surcharging.


Implementing Dual Pricing: Implemented seamlessly through merchant service providers like SignaPay Direct, dual pricing simplifies the process for merchants. The system, built directly into payment terminals and POS systems ensures a clear distinction between cash and card payments, empowering customers to make informed choices during checkout.


Legal Compliance: Unlike credit surcharges, which are illegal in ten states, and cash discount programs that face continued scrutiny from card providers, Dual Pricing is fully legal across all 50 states and vetted with all card carriers


The Durbin Amendment, a component of the Dodd-Frank financial reform legislation, safeguards the legality of Dual Pricing. SignaPay Direct guides merchants through compliance, providing necessary signage and support.


Benefits of Dual Pricing:


  1. Reduced Transaction Fees: Dual Pricing enables merchants to significantly reduce or eliminate payment processing fees by incentivizing customers to opt for cash payments.

  2. Maintained Product Prices: Businesses can avoid across-the-board price hikes, keeping prices consistent while charging higher amounts only for card-paying customers.

  3. Stable Profitability: Profit margins remain steady, unaffected by card type, bank, or rewards program, ensuring a more consistent financial performance.

  4. Encouraging Cash Payments: Dual Pricing encourages cash payments by presenting clear savings options to customers, resulting in faster access to funds.

  5. Automated Terminals: Terminals automatically display pricing options, minimizing the merchant's effort in managing Dual Pricing programs.

  6. Seamless Price Display: Integrated systems ensure clear and transparent pricing options, enhancing the customer's experience.

  7. Minimized Chargebacks: Cash payments eliminate the risk of chargebacks, reducing costly penalties for merchants.

  8. Customer Choice: Dual Pricing empowers customers to choose their preferred payment method, catering to both budget-conscious and convenience-minded individuals.

  9. Customer Satisfaction: Savings offered through cash payments contribute to customer satisfaction, fostering loyalty and positive perceptions.

  10. Simplified Statements: With fewer card payments, monthly statements become simpler for businesses, ensuring a smooth financial overview.

  11. Compliance and Transparency: Dual Pricing complies with all state regulations and card brand rules, providing transparency that builds consumer confidence.

Selecting the Right Program: SignaPay Direct offers a seamless integration of the Dual Pricing program into existing payment processes. Clients can leverage the PayLo dual pricing program, ensuring compliance and substantial savings. For those considering the transition, the process is straightforward, involving a simple terminal or POS swap.


Conclusion: Explore the benefits of Dual Pricing and start saving with SignaPay Direct today! Contact us for a free savings analysis and discover how PayLo Dual Pricing with SignaPay Direct can revolutionize your payment processing, providing both financial relief and enhanced customer satisfaction.




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